Solutions
The same measurement, different questions
A contact centre cares about shift adherence. An agency cares about hours per client. An engineering team cares about focus time. BeActive measures the same working day for all of them — what changes is which numbers matter.
For Remote Teams
A fair, consistent view of the day across time zones — visible to the employee too.
See howFor Agencies
The real hours behind every retainer — for accurate billing and honest scope talks.
See howFor BPO & Contact Centres
Shift adherence, occupancy and audit-ready records across sites and shifts.
See howFor IT & Software Teams
Focus time, meeting load and context switching — capacity data for planning.
See howWhat each team measures
The metric that actually matters
One number per team type that tends to change a decision, rather than a dashboard of everything.
For Remote Teams
Distributed teams do not fail because people are lazy. They fail because managers lose the informal signals an office gives for free, and overcorrect with check-ins nobody enjoys. BeActive replaces the guesswork with a shared, visible record of the working day.
- Coverage gaps visible before customers find them
- Fewer status meetings, because the status is already visible
- Onboarding problems caught in week one, not month three
- One consistent standard across every time zone
For Agencies
Every agency has a retainer that quietly stopped being profitable eighteen months ago. The work crept, the fee did not, and nobody had the hours to prove it. BeActive gives you the real cost of every account before the renewal conversation, not after.
- Hours per client and project, recorded as they happen
- Retainer profitability visible monthly, not annually
- Evidence for scope and rate conversations
- Utilisation data you can hire against
For BPO & Contact Centres
In outsourced operations, activity data is not a management nicety — it is a contractual deliverable. BeActive produces the shift adherence, occupancy and auditable records your clients ask for during onboarding and again at every review.
- Shift adherence measured against the actual roster
- Occupancy and shrinkage broken down by cause
- Exportable records for client audits
- Consistent reporting across every site
For IT & Software Teams
Engineering output has never been measurable by hours, and anyone selling you developer productivity scores is selling you a problem. What is measurable, and genuinely useful, is how much uninterrupted focus time a team gets and how much of the week meetings consume.
- Real available focus hours per sprint
- Meeting load quantified per team
- Support and interrupt work made visible
- Estimates grounded in actual capacity
Wherever they sit
One basis of measurement across every site and time zone
A team split across a head office, a home office and an offshore delivery floor is three different working days on paper and one set of commitments in practice. Shifts, rosters, public holidays and time zones are first-class concepts here, so the numbers compare rather than merely coexist.
- Per-site shift patterns, including rotations and split shifts
- Regional public holidays excluded from absence reporting
- Australian data residency available on Enterprise
- Sydney
- Manila
- Auckland
- Bengaluru
None of these quite describe you?
These four are simply where we have the most deployments. Shared services, professional services, healthcare admin, logistics back-office and education administration all run on measured time too. Tell us how your day is shaped and we will tell you honestly whether this fits.
See where your team’s day actually goes
Book a 20-minute walkthrough with a real person. We will use your team structure, not a canned demo dataset.
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