Solution
Time tracking software for agencies
Every agency has a retainer that quietly stopped being profitable eighteen months ago. The work crept, the fee did not, and nobody had the hours to prove it. BeActive gives you the real cost of every account before the renewal conversation, not after.
The problem
What usually goes wrong
If none of these sound familiar, you probably do not need this product — and we would rather say that than sell you one.
Scope creeps invisibly
The extra revision round becomes standard. Without hours per account, the margin erosion is invisible until year end.
Timesheets are fiction
Hours reconstructed on Friday for a week nobody remembers are not a billing basis. They are a rounding exercise.
Utilisation is a guess
You cannot tell whether the team is at capacity or badly allocated, so you hire against a number you do not trust.
The outcome
What changes once you can see the day
Not "productivity goes up" — that is a claim nobody can substantiate. These are the specific things teams like yours report being able to do that they could not before.
- Hours per client and project, recorded as they happen
- Retainer profitability visible monthly, not annually
- Evidence for scope and rate conversations
- Utilisation data you can hire against
- Retainer A · hours per month
- Retainer B · hours per month
What you will use most
The modules that matter here
Everything is included — these are simply the three that teams in this situation spend their time in.
Time Tracking
Automatic hours per person, project and shift. No timers to start, nothing to chase.
Learn moreApp & Web Usage
App and site usage grouped into productive, neutral and non-work categories you control.
Learn moreAdmin Dashboard & Team Reports
Daily summaries, per-person trends, exception views and scheduled email reports.
Learn moreTwo retainers were running at roughly half the hours we were billing, and one at nearly double. We had been guessing in both directions.
Creative agency, 25 people
Quoted from an anonymised deployment. We do not publish named references without written permission.
Questions we get from teams like yours
Can we bill directly from BeActive?
BeActive produces the hours; your invoicing tool produces the invoice. Xero and QuickBooks integrations plus CSV export cover the handoff.
How do people split time across clients?
Time can be attributed to a client or project as it is tracked, or allocated afterwards from the day view — usually a two-minute daily task rather than a Friday reconstruction.
Will freelancers and contractors work with this?
Contractors are licensed the same as staff and can be limited to project time tracking only, without activity monitoring, if that suits the engagement.
Other team types
Not quite your situation?
For Remote Teams
A fair, consistent view of the day across time zones — visible to the employee too.
See howFor BPO & Contact Centres
Shift adherence, occupancy and audit-ready records across sites and shifts.
See howFor IT & Software Teams
Focus time, meeting load and context switching — capacity data for planning.
See howSee where your team’s day actually goes
Book a 20-minute walkthrough with a real person. We will use your team structure, not a canned demo dataset.
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